Römer Atelier, registered under process number 692314 and headquartered in Lisbon, Portugal, is solely responsible for the operation of its website: romeratelier.com. As such, the brand is fully committed to protecting its customers' rights by ensuring the highest levels of security and confidentiality in the handling of all data collected through this website.

This Privacy Policy outlines the measures taken by Römer Atelier in accordance with the Portuguese Data Protection Law and other applicable regulations regarding the collection, storage, and processing of personal data.

1. Data Collection

Based on the services offered and with prior consent, the following personal data may be collected:

• Full name
• Address
• Date of birth
• Tax identification number
• Email address
• Phone number
• Payment information

Additionally, information about customer behavior and experiences on our website may be collected to help improve our services.

2. Data Use and Processing

As the data controller, Römer Atelier ensures that all personal data provided by customers is used exclusively for the purposes communicated at the time of collection. Personal data is not shared with any third parties, except for essential service providers and partners directly involved in fulfilling customer orders (e.g., payment platforms or delivery services).

By submitting their personal data, customers authorize Römer Atelier to use and process that data solely for the agreed purposes and in accordance with this Privacy Policy.

3. Purchase Process and Data Retention

During the purchase process, customer data is collected and stored exclusively to manage order fulfillment and after-sales support. Since we do not operate a customer login system, data is not stored beyond what is necessary for order processing and follow-up service.

4. Use of Data for Communications and Marketing

Personal data may also be used to:

• Respond to customer inquiries or complaints
• Process and ship orders
• Send marketing communications, such as newsletters, when the customer has explicitly authorized it

Customers may unsubscribe from our marketing emails at any time by using the "unsubscribe" link provided in each email.

Any other use of personal data will only occur with the customer’s express prior consent.

5. Rights of the Data Subject

In accordance with the applicable Data Protection Law, customers have the right to:

• Access their personal data
• Update or correct their personal data
• Request the deletion of their personal data from our records

To exercise any of these rights, customers may contact us via the website’s contact form.

6. Use of Reviews and Social Media Content

By sharing an image, video, or review that identifies Römer Atelier on the internet or social media, the user authorizes the brand to reuse this content for marketing and communication purposes. If you do not agree with this usage, please contact us immediately via the contact form.

7. Policy Updates

This Privacy Policy may be updated periodically. Customers will be notified of significant changes, but we recommend reviewing this document regularly to stay informed.

If you have any questions regarding our Privacy Policy or how your data is handled, please don’t hesitate to contact us.